Terms of Service

1. Acceptance of These Terms

These Terms of Service (the “Terms”) are a binding agreement between Oathwall (“Oathwall,” “we,” “us,” or “our”) and the individual or legal entity that registers for or uses the Service (“Customer,” “you,” or “your”). By creating an account, accessing the dashboard, integrating an SDK, or otherwise using the Service, you accept these Terms. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

If you do not agree to these Terms, you must not use the Service.

2. Definitions

• “Service” means the Oathwall single sign-on (SSO) and user management platform, including the developer dashboard, APIs, SDKs, hosted authentication and redirect pages, documentation, and related services we make available.
• “Application” means a game or other software product that you register with the Service and into which you integrate Oathwall authentication.
• “End User” means an individual who authenticates into one of your Applications through the Service.
• “Identity Provider” means a third-party authentication service supported by the Service (such as Google, Apple, Facebook, Steam, Discord, GitHub, Microsoft, Twitch, X/Twitter, or Epic Games).
• “Customer Data” means data submitted to or processed by the Service on your behalf, including Application configuration, Identity Provider credentials you supply, and End User identity, session, and usage records associated with your account.

3. Eligibility and Account Registration

The Service is offered for business and professional use by software developers and studios. You must be at least 18 years old (or the age of majority in your jurisdiction) to register an account. You agree to provide accurate and complete registration information and to keep it up to date.

Sign-in to the dashboard is performed through supported Identity Providers. You are responsible for maintaining the security of the identity you use to access the dashboard, for all activity that occurs under your account, and for restricting access to your account by your personnel. You must notify us promptly at [email protected] if you become aware of any unauthorized use of your account.

4. The Service

Oathwall orchestrates authentication between your Applications and Identity Providers. You configure your own OAuth credentials in the dashboard, and the Service handles the authentication flow, issues session tokens, and provides user and session management tools. Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable, revocable right during the term of your account to access and use the Service, and to integrate our SDKs into your Applications, solely for your own business purposes.

We may improve, modify, or update the Service from time to time. We will not materially degrade the core functionality of your plan during a paid subscription period without notice. Features identified as beta, preview, or early access are provided for evaluation, may be changed or withdrawn at any time, and are excluded from any availability commitments.

5. Plans, Fees, and Payment

The Service is offered under the plans described on our pricing page, including a free plan with limited quotas (such as the number of Applications and End Users). Plan limits are enforced by the Service; exceeding a limit may require an upgrade before further use.

• Fees: Paid plans are billed in advance on a recurring basis at the prices in effect when you subscribe. Except as required by law or expressly stated in these Terms, fees are non-refundable.
• Taxes: Fees are exclusive of taxes. You are responsible for all applicable taxes, levies, and duties, excluding taxes on our income.
• Price changes:We may change prices or plan structures with at least 30 days’ notice. Changes take effect at your next renewal. If you do not agree to a price change, you may cancel before the renewal takes effect.
• Non-payment: We may suspend or downgrade your account for unpaid fees after reasonable notice.
• Free plan: We reserve the right to modify free plan quotas or discontinue the free plan with reasonable notice.

6. Your Responsibilities

As between you and Oathwall, you are solely responsible for your Applications and your End Users, including:

• Operating your Applications in compliance with all applicable laws and regulations, including data protection, consumer protection, and age-appropriate design laws (such as GDPR, CCPA, and COPPA);
• Publishing and honoring your own privacy policy and terms for your Applications, and obtaining any consents or establishing any legal bases required to process your End Users’ personal data through the Service;
• Determining whether the Service is appropriate for your Applications, including any age-verification or parental-consent obligations that apply to your audience;
• The accuracy and security of the configuration you supply, including OAuth client IDs, client secrets, signing keys, redirect schemes, and deep-link settings;
• All decisions you take regarding your End Users through the dashboard, such as banning users, revoking sessions, or deleting accounts.

7. Identity Providers

The Service depends on Identity Providers that we do not control. You acknowledge and agree that:

• You must obtain and maintain your own developer accounts and credentials with each Identity Provider you enable, and you authorize us to use those credentials solely to operate authentication flows on your behalf;
• Your use of each Identity Provider is subject to that provider’s own terms, developer program policies, and branding requirements, and you are responsible for complying with them;
• Identity Providers may change, rate-limit, or discontinue their APIs, alter the profile data they release (for example, some providers do not supply an email address), or revoke credentials, and Oathwall is not responsible for any resulting interruption or change in functionality;
• We may add or remove supported Identity Providers from the platform over time.

8. Acceptable Use

You must not, and must not permit any third party to:

• Use the Service for any unlawful, fraudulent, or deceptive purpose, or to infringe the rights of others;
• Use the Service to authenticate users into applications that distribute malware, facilitate harassment or exploitation, or violate Identity Provider policies;
• Probe, scan, or test the vulnerability of the Service, circumvent authentication or plan limits, or access data belonging to other Oathwall customers, except under a security disclosure arrangement agreed with us in writing;
• Interfere with or disrupt the integrity or performance of the Service, including by imposing an unreasonable load on our infrastructure;
• Resell, sublicense, or offer the Service to third parties as a standalone authentication product, or use it to build a competing service;
• Reverse engineer, decompile, or disassemble the Service except to the extent such restriction is prohibited by applicable law;
• Misrepresent your identity or your relationship to an Application registered under your account.

We may investigate suspected violations and may suspend or terminate accounts engaged in them, as described in Section 13.

9. Customer Data and Privacy

As between the parties, you retain all rights in Customer Data. You grant us a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely as necessary to provide and secure the Service, to comply with law, and as otherwise instructed by you through the Service.

For End User personal data, you are the data controller and Oathwall acts as your data processor. Our processing is described in our Privacy Policy. Where required by applicable data protection law, a data processing agreement is available on request and is incorporated into these Terms once executed.

We implement technical and organizational security measures as described in the Privacy Policy. You are responsible for the security of your own systems, credentials, and integrations, and for promptly removing access for personnel who should no longer have it.

We may generate and use aggregated or de-identified data derived from use of the Service (such as platform-level usage statistics) provided it does not identify you or any End User.

10. Intellectual Property and Feedback

The Service, including its software, SDKs, design, documentation, and branding, is owned by Oathwall or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights in the Service are granted to you, whether by implication, estoppel, or otherwise. You may not use the Oathwall name or logo without our prior written consent, except for factual statements that your Application uses Oathwall.

If you provide suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or obligation to you.

11. Confidentiality

Each party may receive non-public information from the other that is marked confidential or that should reasonably be understood to be confidential (“Confidential Information”). Each party will use the other’s Confidential Information only to perform under these Terms, will protect it with at least reasonable care, and will not disclose it to third parties except to employees, contractors, and advisors who need to know it and are bound by confidentiality obligations. A party may disclose Confidential Information where required by law, provided it gives reasonable notice where legally permitted. These obligations do not apply to information that is or becomes public through no fault of the recipient, was known to the recipient without restriction before disclosure, or is independently developed without use of the discloser’s Confidential Information.

12. Availability and Support

We strive to keep the Service available at all times but do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, failures of Identity Providers or hosting infrastructure, or events beyond our reasonable control. No service level agreement applies unless agreed in a separate written agreement (for example, for enterprise plans).

Support is provided on a reasonable-efforts basis through the contact channels listed on our website, at the level associated with your plan.

13. Term, Suspension, and Termination

These Terms apply from the moment you first use the Service and continue until your account is terminated.

• Termination by you: You may stop using the Service and request deletion of your account at any time. Cancellation of a paid plan takes effect at the end of the current billing period unless otherwise required by law.
• Suspension by us: We may suspend access to all or part of the Service immediately if we reasonably believe your use violates Section 8, threatens the security or integrity of the Service or other customers, or creates legal exposure for us. Where practicable, we will give notice and an opportunity to cure before or promptly after suspension.
• Termination by us:We may terminate your account for material breach that remains uncured for 14 days after notice, for non-payment, where required by law, or upon discontinuation of the Service with at least 90 days’ notice and a pro-rata refund of prepaid fees for the unused period.

Upon termination, your right to use the Service ceases and authentication for your Applications will stop functioning. For 30 days following termination (except termination for material breach), we will make reasonable means available for you to export your End User identity records, after which we will delete or anonymize Customer Data in accordance with our Privacy Policy, subject to any legal retention obligations. Sections 9 through 11 and 14 through 19 survive termination.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY IDENTITY PROVIDER WILL REMAIN AVAILABLE OR COMPATIBLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO OATHWALL FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED US DOLLARS (USD 100).

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.

16. Indemnification

You will defend, indemnify, and hold harmless Oathwall and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Applications and their content or operation; (b) your relationship with your End Users, including your privacy practices; (c) your breach of these Terms or violation of applicable law; or (d) your violation of any Identity Provider’s terms or policies. We will promptly notify you of any such claim and reasonably cooperate, at your expense, in its defense. We may participate in the defense with counsel of our own choosing.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict of laws rules. The courts and enforcement offices of Istanbul (Çağlayan) have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and each party submits to that jurisdiction. Nothing in this section deprives you of the protection of mandatory consumer or other provisions of the law of your country of residence where those provisions apply notwithstanding a choice of law.

Before initiating formal proceedings, the parties agree to attempt in good faith to resolve any dispute by contacting [email protected] and negotiating for at least 30 days.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last Updated” date above and notify you by email or through the dashboard at least 14 days before the changes take effect. Changes will not apply retroactively. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account.

19. General Provisions

• Entire agreement: These Terms, together with the Privacy Policy and any executed data processing agreement or written enterprise agreement, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements on that subject. In case of conflict, a signed enterprise agreement prevails over these Terms.
• Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.
• Severability: If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain in full force.
• No waiver: A failure to enforce a provision is not a waiver of the right to enforce it later.
• Force majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, internet or utility failures, or acts of government.
• Independent contractors: The parties are independent contractors; these Terms do not create a partnership, joint venture, or agency relationship.
• Notices: We may provide notices to the email address associated with your account or through the dashboard. You may provide notices to us at the address in Section 20.
• Export and sanctions: You may not use the Service in violation of applicable export control or sanctions laws, and you represent that you are not located in an embargoed territory or on a restricted party list.

20. Contact Us

If you have questions about these Terms, please contact: